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BITS Maintenance - Analytics checklist

BITS Maintenance - Analytics checklist

Owned by Rafael Sanchez (Deactivated)
Last updated: 2019-06-07

BITS routinely performs maintenance on Broad systems and technologies. BITS Quarterly Maintenance windows tend to affect a wider range of systems, which may disrupt diverse daily activities. This checklist will help Analytics users identify steps to be taken before, during, and after a BITS Maintenance window to ensure that reporting is available to the relevant stakeholders.


Before

  • Subscribe to BITS notifications https://intranet.broadinstitute.org/node/5215/
  • Determine who in Analytics will be available during/after the shutdown
  • Review BITS list of expected database and applications outage during the window
  • Back up services/databases as applicable

  • Edit Announcement Banner formatting on GPInfo and LabOps Jira for expected shutdown time. Example:

    <h3 ><span style="color:#ff0000;"><font size="5"><p><strong>GPInfo Jira will be shut down starting 9pm on 6/7/2019 in preparation for BITS Maintenance Window on 6/8/2019. Service will be unavailable until 6/9/2019 in the morning.</strong></p></span></h3><h4>Email <a href="mailto:analytics@broadinstitute.org">GP Analytics</a> if you have problems or questions.</h4>


During

  • Pay attention to BITS communications via emails & BITS Slack communication channel: #bits-quarterly-maint


After



  • Check reporting-errors emails for Heartbeat errors to see if other issues exist, and to verify that all issues have been resolved
  • Check DependencyVisualizer for broken connections, if applicable
  • Revert GPInfo and LabOps Jira Announcement Banner