Tableau screenshot display monitors

Tableau screenshots are displayed on monitors throughout Broad using the process described below and scripts described here:
Tableau server configuration and support#ScreenshotScripts

Monitors with IP addresses listed can be reached via VNC Viewer (Kristen Connolly, Zach Leber, BITS) or accessed with bluetooth accessories.

SUMMARY AND INSTRUCTIONS
The computers hooked up to these monitors are licensed to run VNC.

• Primary method of managing these monitors/computers: From specific computers set up as access points.
• Secondary method of managing these monitors/computers: Bluetooth keyboards paired with the monitors/computers (currently stored at Kristen's desk on the top shelf).
• Most of the computers are hidden either behind its monitor or on the other side of the wall its monitor is on.

To manage using bluetooth keyboard/mouse:

• Behind the monitor (often on the other side of the wall), there is a tiny tiny computer (4"x4"x1"). Take the bluetooth connector out of the mouse's battery compartment and plug it in to the mini computer. This connects both the mouse and keyboard. Try to follow the messages on the screen to figure out what's up. 
  • You may simply need to repoint the screenshots app at the right folder (see table below). 
  • You may need to reconnect to the network drive.
  • You may need to look at the JIRA tickets at the bottom of this page for more ideas.
  • Last resort, contact BITS. This is usually not very quick/helpful.

To manage via VNC:

• Get BITS to add your own computer's IP address to the list of approved VNC-accessing machines (old list in attached PDF, see BITS INC0078954 ). To add a computer to this list, ask BITS to add your IP address to 320c_lab_av_users group.
  • VNC Viewer 5.3.0 now installed on tableau-ts. As of 20191022: VNC Viewer can connect fine to both the Sequencing hallway monitors and the Samples lab monitors.
• Run VNC viewer (or tight or Chicken). Software available for download here: VNC Viewer software (or TightVNC software or ChickenOfTheVNC software)
• BEFORE connecting to the monitor machine, disable keyboard and mouse input in VNC Options/Preferences > Inputs (so as to not disrupt the screensavers).
• Enter the IP address of the target VNC server computer (see table below).
  
  • Password is required on monitors with new VNC licenses (easy PW). (No PW required on monitors with old VNC licenses, but that should change when BITS corrects the licenses).
• This lets you see the monitor as it is.
• To actually change its settings, "enable mouse input" must be checked (this can be done once you're connected, by accessing the hidden toolbar in the top center of the screen).
• After making changes and disabling the mouse, the screensaver should just start after one minute (so you can check the screenshots)

The process of adding a new VNC server/monitor (let's try to avoid this, as the whole thing is a bit of a headache):

• Customer will tell BITS they want one. BITS will send them to us.
• If we agree to work on it, BITS will be in charge of getting it all setup and licensed.
• They can point it at a test folder, and then we can point it at the "real" folder of screenshots once they've been made. (mount, run, point at existing folder)

Tricks to optimize the actual Tableau views for large-screen format:

You may want to optimize the output for large screens by creating a duplicate view for screenshots and changing the resolution in Tableau to 1600x1000, increasing font size, removing filter cards, using custom views, etc.

Computers running VNC and showing screenshots:

Screenshots are created using scripts & batch files run on tableau.broadinstitute.org and stored in \\gp-reports\TABLEAU_Files\Screenshots\ in the subfolders listed below. Batch files run on the individual monitor computers (ex: C:\Local\Scripts) copy the images from the TABLEAU_Files location to C:\Local\Screenshots. Details in RPT-4515. More info here: Tableau server configuration and support#ScreenshotScripts

(Note: Zach's iMac & the GP lounge computer may not be accessible via VNC)

Related JIRA tickets: