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Therefore a JIRA admin is needed to: 1) edit the custom field Instrument as well as update the ticket summaryconfiguration for Instrument, 2) Update two fields in the Instrument ticket: Summary and Instrument Name.

  1. Change the Instrument Custom field configuration:
    1. Navigate to the Instrument custom field (here)
    2. Find the instrument that matches the request, and edit it. (Hint: the Instrument Class field in the ticket matches the first level drop down)
  2. Change the ticket Summary:
    1. Since there is no field level security, you have to manually add the Summary field to the CR-Edit Instrument screen. (here)
    2. In a new tab, go to the ticket and edit the summary. Make sure it matches the value added in 1b.
    3. Remove the Summary field from the CR-Edit Instrument screen.
  3. Change the ticket Instrument Name
    1. This field is freely editable by anyone and might already be changed by CR staff. Just make sure it matches the summary when you're doneSimilarly to the steps taken above in 2, you have to manually add the Instrument Name field to the CR-Edit Instrument screen (here).
    2. In a new tab, go to the ticket and edit the Instrument name. Make sure it matches the values on 1b and 2b.
    3. Remove the Instrument Name field from the CR-Edit Instrument screen.

In the end, the values from Instrument field should be the same as Instrument Name and Summary.


Note
titleIllumina Instruments in Crazy Robots

There are some Illumina instruments that are kept in the Crazy Robots project for internal history tracking purposes for the production team (i.e., iScans). These Illumina instruments in the CR project are not actually serviced by the Automation team. Please refer to the Adding new Illumina Instruments to JIRA page for instructions on how to update the information for Illumina instruments that may require service.