Page Comparison

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1. Change the Instrument Custom field configuration:
   
   1. Navigate to the Instrument custom field (here)
   2. Find the instrument that matches the request, and edit it. (Hint: the Instrument Class field in the ticket matches the first level drop down)
2. Change the ticket Summary:
   1. Since there is no field level security, you have to manually add the Summary field to the CR-Edit Instrument screen. (here)
   2. In a new tab, go to the ticket and edit the summary. Make sure it matches the value added in 1b.
   3. Remove the Summary field from the CR-Edit Instrument screen.
3. Change the ticket Instrument Name
   1. Similarly to the steps taken above in 2, you have to manually add the Instrument Name field to the CR-Edit Instrument screen (here).
   2. In a new tab, go to the ticket and edit the Instrument name. Make sure it matches the values on 1b and 2b.
   3. Remove the Instrument Name field from the CR-Edit Instrument screen.
4. Update grouping in Tableau BQMS report (pending completion of RPT-5082 to find a solution to this manual workaround)
   1. Remove old term from Instrument[Group] (right click → Remove)
   2. Add new value (under "Other") to relevant group (right click → Add To...)

In the end, the values from Instrument field should be the same as Instrument Name and Summary.

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