Page Comparison

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• Primary method of managing these monitors/computers: [VNC Viewer software|https://www.realvnc.com/download/viewer/] from specific computers set up as access points (see list of these in attached PDF)

• Secondary method of managing these monitors/computers: Bluetooth keyboards paired with the monitors/computers

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• .

  • Those of us with VNC-accessing computers (list in attached PDF) can access all the Broad VNC machines

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• •  (see BITS incident

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• • INC0078954 https://broad.service-now.com/navpage.do)

• Secondary method of managing these monitors/computers: Bluetooth keyboards paired with the monitors/computers

To manage via VNC:

• Run VNC viewer. https://www.realvnc.com/download/viewer/
• Configure the Options/Inputs before connecting to the monitor machine (uncheck "enable mouse input")
• Enter the IP address of the target VNC server computers

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• This lets you see the monitor as it is.
• To actually change its settings, "enable mouse input" must be checked.
• Then, after making changes, the screensaver should just start after one minute (so you can check the screenshots)

*The process of adding a new VNC server/monitor:**

• Customer will tell BITS they want one. BITS will send them to us.

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• If we agree to work on it, BITS will be in charge of getting it all setup and licensing.

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• They can point it at a test folder, and then we can point it at the "real" folder of screenshots once they've been made.

Tricks:

You may want to optimize the output for large screens by creating a duplicate view for screenshots and changing the resolution in Tableau to 1600x1000, increasing font size, removing filter cards, using custom views, etc.

Computers running VNC and showing screenshots:

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