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- Primary method of managing these monitors/computers: [VNC Viewer software|https://www.realvnc.com/download/viewer/] from specific computers set up as access points (see list of these in attached PDF).
Those of us with VNC-accessing computers (list in attached PDF) can access all the Broad VNC machines (see BITS incident INC0078954 https://broad.service-now.com/navpage.do)
- Secondary method of managing these monitors/computers: Bluetooth keyboards paired with the monitors/computers (currently stored at Kristen's desk).
- Most of the computers are hidden either behind its monitor or on the other side of the wall its monitor is on.
To manage via VNC:
- Run VNC viewer. https://www.realvnc.com/download/viewer/
- Configure the Options/Inputs before connecting to the monitor machine (uncheck "enable mouse input")
- Enter the IP address of the target VNC server computer (see table below)
- This lets you see the monitor as it is.
- To actually change its settings, "enable mouse input" must be checked.
- Then, after making changes, the screensaver should just start after one minute (so you can check the screenshots)
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- Customer will tell BITS they want one. BITS will send them to us.
- If we agree to work on it, BITS will be in charge of getting it all setup and licensinglicensed.
- They can point it at a test folder, and then we can point it at the "real" folder of screenshots once they've been made. (mount, run, point at existing folder)
Tricks:
You may want to optimize the output for large screens by creating a duplicate view for screenshots and changing the resolution in Tableau to 1600x1000, increasing font size, removing filter cards, using custom views, etc.
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