Audience: Administrators of the SRS Agile board

Link to SRS Agile Board

Link to A3 for process change

Background:

As of Q4 2018, SRS will start to consolidate XTR requests. Part of phasing in this process change is the ability to let the SRS lab alter their own board to accommodate additional material types as time goes on without needing a JIRA admin to do it.

Steps:

Before you start, have the material type you want to base the swimlane off of by copying the material type from an XTR ticket (if such a ticket exists in production). If it's a new material type with no tickets made, ask a JIRA admin for the value.

1) On the SRS Board, click the Board drop down in the upper right hand corner → Configure

2) On the left hand side, click Swimlanes

3) Enter the name for the swimlane. This value will appear as the swimlane title.

4) Copy and paste the following JQL (Jira Query Language) into a new swimlane. Paste the material type in to replace the Plasma:Plasma example. Leave the double quotes. (Other XTR swimlanes should be set up like this, so you can double check those for confirmation that your formatting is correct.)

project in (SRS, XTR) and "Material Type" = "Plasma:Plasma"

5) If your query is syntactically correct, JIRA will helpfully show a green checkmark.

6) Drag the swimlane down to the desired relative position. Keep it above the generic "Extraction" swimlane otherwise your swimlane won't capture any tickets!

7) JIRA automatically saves changes. To go back to the board, scroll up and click "Back to board" in the upper right corner.

Troubleshooting/testing your JQL query

If your swimlane doesn't return the results you expect, test your search in the JIRA Issue navigator. Go to Issues → Search For Issues. Put your search in advanced mode if it isn't already by clicking "Advanced". Copy/paste your search into the search bar and see what issues appear. There may be additional filtering done by the rapid board that could exclude any issues that appear (e.g. closed tickets), but for the most part, you should get a list of issues that will populate your swimlane.

If all else fails, ask your friendly JIRA admin for assistance!

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