Tableau Support
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| Server | Tableau Server version | Purpose | IP address | Hardware config | Windows version | Icinga | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| tableau | 2018.1.15 (July 26, 2019) 2018.1.6 (December 11, 2018) 10.4.11 (October 6, 2018) 10.4.10 (August 26, 2018) 10.4.7 (June 25, 2018) 10.3.11 (June 3, 2018) | primary production | 192.168.196.109 | 40GB RAM, 8 cores | Server 2008 R2 |
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| tableau-dev | 2018.1.16 (August 23, 2019) 2018.1.10 (April 4, 2019) 2018.1.8 (January 2, 2019) 2018.1.6 (December 11, 2018) 10.4.12 (October 17, 2018) | emergency backup | 192.168.196.49 | 32GB RAM, 8 cores | Server 2008 R2 |
| ||||||
| tableau-beta | 2018.1.17 (September 25, 2019) 2018.1.15 (July 25, 2019) 2018.1.14 (June 26, 2019) 2018.1.13 (June 18, 2019) 2018.1.12 (April 24, 2019) 2018.1.11 (April 4, 2019) 2018.1.10 (February 26, 2019) 2018.1.9 (February 2, 2019) 2018.1.8 (January 2, 2019) | testing | 69.173.67.31 | 32GB RAM, 8 cores | Server 2008 R2 | |||||||
| tableau-test | 2019.3.0 (September 18, 2019) 2019.3 beta (July 2019) | evaluation | 192.168.196.21 | 32GB RAM, 8 cores | Server 2016 | |||||||
| tableau-ts | Desktop 2018.1 | Desktop terminal server | 10.200.96.32 | 12GB RAM, 2 cores | Windows Server 2016 Datacenter |
Server Access
Microsoft Remote Desktop Connection (RDC) is used from the Macs to gain access to the servers. A similar program is used from Windows. You must be a member of the tableau-admins group to access the servers. Once logged in, open a Command Prompt to run the tabadmin command line program. NOTE 2018-12-11: TABADMIN WILL CHANGE IN 2018.2 ONWARD
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- On the target server you're going to upgrade, confirm that there are no current users: (e.g. https://tableau-dev.broadinstitute.org/#/server/analysis/ActionsbyRecentUsers)
- Log in to VM of target server (e.g. tableau-dev).
Command prompt: C:\> tabadmin stopIn the start menu, Add or Remove Programs, right click on Tableau Server & "uninstall" (this takes a while)- On target VM, navigate to the newly downloaded file, open it, accept all defaults during setup/installation.
- Paste in the User (e.g CHARLES\tableau_auth) & password (initialization takes quite a while)
- Once it's done (it'll try to launch IE), trash any *.tsbak from C:\ProgramData\Tableau\Tableau Server\ & any tabsvc.bak* from C:\ProgramData\Tableau\Tableau Server\data\ and empty the recycle bin.
- Ensure that the server is back online.
- (Major upgrade only) Start > Environmental Variables / System variables (Edit and change TABLEAU_BIN to C:\Program Files\Tableau\Tableau Server\#.#\bin) Save & Close.
- (Major upgrade only) Restart Windows to force PATH variable to re-source %TABLEAU_BIN%. Confirm updated path using "where tabadmin" command
- Test & validate reports on server, including backups & restores from prod to upgraded dev/beta.
- Update the version in the Server Summary table at the top of this page.
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