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Tableau Support

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1. On the target server you're going to upgrade, confirm that there are no current users: (e.g. https://tableau-dev.broadinstitute.org/#/server/analysis/ActionsbyRecentUsers)
2. Log in to VM of target server (e.g. tableau-dev).
3. Command prompt: C:\> tabadmin stop
4. In the start menu, Add or Remove Programs, right click on Tableau Server & "uninstall" (this takes a while)
5. On target VM, navigate to the newly downloaded file, open it, accept all defaults during setup/installation.
6. Paste in the User (e.g CHARLES\tableau_auth) & password (initialization takes quite a while)
7. Once it's done (it'll try to launch IE), trash any *.tsbak from C:\ProgramData\Tableau\Tableau Server\ & any tabsvc.bak* from C:\ProgramData\Tableau\Tableau Server\data\ and empty the recycle bin.
8. Ensure that the server is back online.
9. (Major upgrade only) Start > Environmental Variables / System variables (Edit and change TABLEAU_BIN to C:\Program Files\Tableau\Tableau Server\#.#\bin) Save & Close.
10. (Major upgrade only) Restart Windows to force PATH variable to re-source %TABLEAU_BIN%. Confirm updated path using "where tabadmin" command
11. Test & validate reports on server, including backups & restores from prod to upgraded dev/beta.
12. Update the version in the Server Summary table at the top of this page.

For reference, see

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