...
Remedy: Request a refresh for RunMercuryAgent by issuing SQL like this in SEQPROD.COGNOS:
call CALL cognos.data_warehouse_api.request_refresh(P_FLOWCELL_BARCODE=>'XYZ', P_REQUESTED_BY=>'JohnDoe', P_COMMENTS=>'Test', P_DEFERRAL_ANALYSIS_DATE=>null)
No COMMIT needed - it's implicitly done for you.