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Group alerts work by sending alerts for saved custom views to relevant role account users. These saved custom views are created for each value in the Department field in Jira. (example ticket request 1, example 2)
Google group users that want to be included in this setup need to contact BITS and request a role account for that google group so that Tableau may discover it. (example ticket request 1, example 2)
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The alert Artel Due (WGS Group) is based on a saved custom view called WGS where the Department filter is set to WGS. |
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